Last updated: July 2, 2026
These Terms of Service ("Terms") govern your access to and use of the mobile applications, website (joinbidro.com), and related services (together, the "Services") operated by Bidro LLC ("Bidro," "we," "us," or "our"). By creating an account or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
Bidro is a marketplace that connects homeowners and other customers ("Customers") with independent home-service professionals ("Pros") for services such as pressure washing, window cleaning, and gutter cleaning, currently in and around Denton County, Texas.
Pros are independent businesses, not employees, agents, or contractors of Bidro. Bidro does not itself perform home services, does not employ Pros, and is not a party to the service agreement formed between a Customer and a Pro when a quote is accepted. Bidro provides the platform through which Customers and Pros find each other, communicate, and transact.
Before accepting jobs, Pros must complete our verification process, which includes identity verification and submission of a current certificate of insurance (COI). Pros must maintain valid insurance coverage for as long as they accept jobs on the platform, and must promptly notify us if coverage lapses. Verification reflects information provided to us at the time of review; it is not a guarantee, endorsement, or warranty of any Pro's work. Bidro may suspend or remove Pros whose verification information is or becomes inaccurate, expired, or falsified.
You agree not to:
You retain ownership of content you submit to the Services (such as job descriptions, photos, profiles, messages, and reviews). By submitting content, you grant Bidro a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display that content as needed to operate, provide, and improve the Services. You represent that you have the rights to the content you submit and that it does not violate any law or third-party right. We may remove content that violates these Terms.
You may stop using the Services and delete your account at any time. We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms, pose a risk to other users or to Bidro, or where required by law. Sections of these Terms that by their nature should survive termination (including Sections 9–12) will survive.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BIDRO DOES NOT WARRANT THE QUALITY, SAFETY, LEGALITY, OR TIMELINESS OF SERVICES PERFORMED BY PROS, AND DOES NOT GUARANTEE THAT ANY CUSTOMER OR PRO WILL PERFORM AS AGREED. VERIFICATION AND RANKING FEATURES ARE INFORMATIONAL AIDS, NOT GUARANTEES. YOUR AGREEMENTS WITH OTHER USERS ARE AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIDRO AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR ANY SERVICES PERFORMED BY PROS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIDRO'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES BIDRO RECEIVED FROM YOU IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You agree to indemnify and hold harmless Bidro and its officers, members, employees, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) in the case of Pros, services you perform for Customers.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Before filing any claim, you agree to first contact us at support@joinbidro.com and give us a reasonable opportunity to resolve the issue informally. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Denton County, Texas, and you consent to personal jurisdiction and venue there. Either party may bring qualifying claims in small-claims court instead.
If you download our apps from the Apple App Store or Google Play, you also agree to comply with the applicable store's terms. Apple and Google are not parties to these Terms, are not responsible for the Services, and have no obligation to provide support or maintenance for the apps. To the extent required by Apple's App Store terms, Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you as to your use of the iOS app.
We may update these Terms from time to time. If we make material changes, we will notify you through the Services or by email before the changes take effect. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms. If you do not agree to updated Terms, stop using the Services and delete your account.
These Terms, together with the Privacy Policy and any terms disclosed in the app (such as Pro fee schedules), are the entire agreement between you and Bidro regarding the Services. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Bidro LLC
Denton County, Texas
support@joinbidro.com