Bidro is a small, local team. Whether you're a homeowner with a question, a pro who wants to join, or you've hit a problem — write to us and a person will get back to you.
Questions about Bidro, help with the app, feedback, or anything that doesn't fit a category.
Trouble with a job, a payment question, or a concern about a pro? Include the job details and we'll look into it promptly.
Questions about signing up, insurance verification, ranking, or payouts. Pros in pressure washing, window cleaning, and gutter cleaning — we'd love to hear from you.
Response time. We aim to reply within one business day. During launch it may occasionally take a little longer — we'd rather answer properly than quickly.
Service area. We currently serve Denton County, Texas — including Denton, Lewisville, Flower Mound, Little Elm, Corinth, Highland Village, and surrounding communities. If you're outside the area, you can still write to us; we keep a list of where to go next.
Privacy and account requests. To ask about your data or request deletion of your account and personal information, email support@joinbidro.com with the subject line "Privacy request". Details are in our Privacy Policy.